Refund & Return Policy
Refund
a. Due to hygiene reasons, we do not offer any returns or exchanges unless there is a quality issue.
b. Refund processing time: 7-10 business days.
c. For returns, please email: mgpressonnails@outlook.com
Return
a. No replacement services are available.
b. Lost/Undelivered Packages: This is absolutely not what we want, but unfortunately, in rare cases, packages may be lost or returned to the sender due to failed delivery. Our team needs to file a lost package claim with the carrier. To initiate this process, please email mgpressonnails@outlook.com with your order number as the subject line. Our team is always committed to finding a solution, but please note that this process/timeline is beyond our control. The claim resolution may take 7 to 21 business days, depending on the carrier and their resolution procedures.